livescore Privacy Policy
This page describes what we collect when you use livescore and how we keep that data protected. We take your privacy seriously and are transparent about our practices across all our services — from account registration through live-dealer tables, sportsbook markets, and mobile app access.
Our commitment is straightforward: we collect only the information needed to operate your account, process payments, and comply with applicable law. We do not sell your data to third parties, and we use industry-standard encryption to safeguard what you share with us.
What we collect on livescore
When you create an account on livescore, we ask for your name, email address, phone number, and date of birth. We also collect your residential address and, where required by law, a government-issued ID number for account verification. This information helps us confirm your identity and prevent fraud.
During gameplay and betting, we record your transaction history — deposits, withdrawals, bets placed, and game outcomes. We track your device type, browser, IP address, and approximate location (country or region level) to detect unusual account activity and protect against unauthorised access. We also log your interactions with our platform: pages visited, games played, time spent, and customer-support inquiries.
If you use our mobile app, we may collect additional data: device identifiers, operating system version, and push-notification preferences. We do not access your contacts, photos, or other personal files unless you explicitly grant permission.
Data we collect
- Account details: name, email, phone, date of birth, address, ID number
- Payment information: deposit and withdrawal records, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank transfers)
- Device and access logs: IP address, browser type, device ID, location (country level)
- Gameplay records: bets, game history, account balance changes
- Support interactions: messages, complaints, verification documents
How we use your data on livescore
We use your account information to set up your profile, process your deposits and withdrawals, and settle your bets. Your payment details are encrypted and stored securely; we never store full credit-card numbers or bank credentials on our servers.
We analyse your gameplay patterns to detect fraud, money laundering, and account abuse. If we notice unusual activity — such as rapid withdrawals or bets placed from multiple countries in a short time — we may ask you to verify your identity before proceeding. This protects both you and our platform.
We use your email and phone number to send account notifications, payment confirmations, and important policy updates. You can adjust your notification preferences in your account settings. We do not send marketing emails unless you opt in.
Our customer-support team may access your account history to help resolve disputes, answer questions about Liga 1 odds, live-dealer table rules, or payment processing. We keep support conversations confidential and do not share them with third parties.
Third-party processors and data sharing
We work with payment processors to handle deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers (local payment, online payment, e-wallet, mobile banking). These processors see only the information necessary to complete your transaction — they do not receive your full account history or gameplay data.
We may share anonymised, aggregated data with game providers (for example, to report that our users played a certain number of rounds of Fortune Tiger or Aviator). This data cannot identify you personally.
Our servers may be located outside your jurisdiction. We comply with data-protection laws applicable to our operations, but data stored abroad may be subject to different legal standards. By using livescore, you acknowledge this possibility.
We do not sell, rent, or trade your personal data to advertisers, data brokers, or other commercial entities. Law enforcement may request your data only with a valid legal order, which we will honour to the extent required by law.
Your rights and our commitments
You have the right to access, correct, or delete your personal data. You can download a copy of your account information, including your transaction history, by contacting our support team. If you believe your data is inaccurate, we will update it upon request.
You can close your account at any time. When you do, we retain your transaction records for the period required by law (typically 5–7 years for financial compliance), but we delete or anonymise other personal details within 30 days. Outstanding balances or pending disputes may delay account closure.
We use cookies and similar tracking technologies to remember your login, store your preferences, and measure how you use livescore. Most browsers allow you to disable cookies, but doing so may limit your ability to use certain features. We do not use cookies to track you across other websites.
- Data retention
- We keep transaction records for 5–7 years; account details are deleted 30 days after closure.
- Encryption
- All data in transit uses TLS 1.2 or higher; sensitive fields are encrypted at rest.
- Access requests
- Contact our support team to request a copy of your data; we respond within 14 days.
Contact us about privacy
If you have questions about how we handle your data, or if you wish to exercise your rights, please reach out to our support team. We are available to assist with privacy inquiries related to your account on livescore, your payment methods, or your gameplay history.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
This policy was last updated in 2024 and may be revised as our platform evolves. We will notify you of material changes by email or by posting a notice on livescore.