About livescore Casino & Sportsbook

This page explains who we are, what we undertake to deliver, and how we protect our account holders. We speak directly as the livescore team—not as a review, but as the platform itself, setting out our commitments and the way we operate across Indonesia and supported jurisdictions.

Our focus is on clarity: how your account works, what data we collect and why, how we settle transactions, and what recourse you have if something goes wrong.

Who We Are and What We Do

We operate livescore as an online gaming and sportsbook platform accessible to players in jurisdictions where online wagering is permitted by local law. Our service is not available everywhere—access depends on your location and your country's legal framework. Users are responsible for verifying that their own use of livescore complies with their jurisdiction's regulations.

We host three main product categories. Our sportsbook lets you view live and upcoming fixtures across football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), badminton, MotoGP, and esports tournaments. Our live-dealer section streams real-time video from professional gaming studios where you can play table games with live dealers. Our slot library contains dozens of games with varying themes and payout mechanics. All three are accessible from a single account, and all settle instantly on our servers.

We do not operate under a single global license—instead, we define service availability by jurisdiction. Our terms of service spell out where we operate and where we do not. If you are located in a jurisdiction where we do not provide service, you will not be able to create an account or fund an existing one.

Your livescore Account and Verification

When you register on livescore, we ask for your name, phone number, email address, and national ID number. We use this information to create your account, manage your balance, and process withdrawals. We also ask you to upload a clear photo of your ID and a selfie to verify account ownership before you can withdraw funds. This verification is a one-time process—future withdrawals do not require re-verification.

We keep your personal data encrypted and do not share it with third parties except as required by law or to process your withdrawal request with your bank or payment provider. We do not sell your information, and we do not use it for marketing purposes beyond account communications (balance updates, withdrawal confirmations, bonus notifications).

Your account is protected by a password and optional two-factor authentication (2FA). We recommend enabling 2FA for added security. Your transaction history is always visible in your account—every deposit, wager, withdrawal, and bonus credit appears with a timestamp so you can audit your activity anytime.

Our Service Area and Jurisdiction-Restricted Access

Our livescore service is available only in jurisdictions where online gaming and wagering are legal and permitted. We do not operate in regions where such activities are prohibited. Our payment integration is tailored to Indonesia and supported neighbouring markets, with mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment as primary channels, plus direct bank transfer options.

Access to livescore depends on your geographic location at the time of registration and account use. If you attempt to register from a jurisdiction where we do not operate, you will be unable to create an account. If you relocate to a restricted jurisdiction after opening an account, your ability to fund or withdraw may be affected. You are responsible for ensuring your use of livescore complies with your local laws.

We monitor account activity and reserve the right to suspend accounts that appear to violate geographic restrictions or our terms of service. This is not a penalty—it is a compliance measure to protect both you and ourselves.

We take our regulatory obligations seriously. Our service boundaries exist to keep livescore operating legally and safely for our players.

Deposits, Withdrawals, and Settlement

We support eight payment methods for deposits: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Each method has its own minimum and maximum, published at the time you choose to deposit. mobile banking and mobile-wallet deposits settle within seconds; bank transfers may take longer depending on your bank's processing schedule.

Withdrawals use the same methods. You initiate a withdrawal request from your account, select your preferred payment method, and confirm the amount. We process verified withdrawals within standard timescales—usually hours for local payment and wallet transfers, up to one business day for bank transfers. If a withdrawal fails (for example, an invalid bank account number), the funds return to your livescore balance immediately.

We do not charge deposit or withdrawal fees. The full amount you transfer reaches your account. We also do not set arbitrary minimum withdrawal amounts—you can withdraw any portion of your balance, down to zero. There is no requirement to maintain a minimum balance or to keep funds in your account.

Settlement

All game results are final and irreversible once the server records the outcome. You can see the result immediately on your screen.

Balance audit

Your account balance is always accurate; every transaction is logged with a timestamp and can be reviewed in your history.

Withdrawal hold

We do not hold withdrawals arbitrarily. Verified withdrawals process on schedule; unverified accounts may require ID confirmation before first withdrawal.

Bonus terms

Any bonus credit comes with clear playthrough requirements and expiration dates, displayed before you claim the bonus.

Our Product Commitments

Our sportsbook displays game information and live scores using standard market data. Markets settle automatically once official results are confirmed by the relevant league or governing body. Disputes (e.g., a match postponed or voided) are handled according to our standard rules, published in our terms.

Our live-dealer tables are hosted by professional gaming studios with real dealers broadcast over video. Games settle in real time—you see the dealer's actions and your result within seconds. All tables are licensed and operate to the same standards as in-person casinos.

Our slots use certified random number generators. Each spin is independent and has no memory of previous spins. We publish the RTP (Return to Player percentage) for each game in its info section—this is the long-term percentage of wagered funds returned to players across millions of spins. It is not a guarantee of individual session performance.

Customer Support and Dispute Resolution

We provide English-language support via in-app chat, email, and phone. Our team responds to chat messages within minutes during business hours. Email inquiries are answered within twenty-four hours. We handle account questions, payment issues, game rule clarifications, and technical problems.

If you believe a transaction was recorded incorrectly, contact us immediately with details (date, game, amount). We will review your account history and resolve the issue if our records confirm an error. We keep detailed logs of all activity, so disputes are settled fairly and transparently.

We at livescore are committed to operating fairly, transparently, and securely. We respect our account holders and work to make livescore a platform you trust. If you have questions about our service, our policies, or how we operate, reach out to our support team anytime—we are here to help.